Amazon Account Management Services

A-Z Amazon Management Service

  • Account Health Management Experts
  • Marketplace Growth Consultancy
  • On-demand Amazon Virtual Assistants
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Full-service Amazon Account Management Agency

Discouraging sales despite owning a great product, continuing run-ins with order processing delays, or seeing your competitors grabbing the much-prized Sponsored Ads space—no matter what challenges you might face, we have the resources, experience, and skills to create ROI-focused, customized solutions.

  • Brand registration: brand registry with trademarks and licenses
  • Store designing: creative themes & color schemes to create brand identity
  • Navigation: strategic product placement for easy discoverability
  • Creative banners: blending brand philosophy with product features
  • Brand videos: integrating brand-focused videos for marquee appeal
  • Store optimization: integrating high-level keywords in branding banners
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  • Optimized content: first & second tier keywords for title, bullets, paragraph, backend search terms.
  • Compelling content: blending product information with white hat clickbait writing for standard, A+ listings.
  • Creating variations: parent-child combinations for variating factors like color, size, weight.
  • Image transformations: captions, phrases that help explain product’s features.
  • Ongoing optimization: update to address meet ad campaign or algorithm-level changes.
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  • Seller central cases: communicate with Amazon Seller support to resolve listing-level suppressions holding up purchases
  • Vendor central cases: follow up with Amazon Vendor support to resolve account-level compliance issues
  • 24/7 support: work around-the-clock to resolve urgent cases with real-time updates
  • Troubleshooting team: experts for fast-track mediums, Standard processes for routine escalations
  • Preventative approach: preemptively track sub-categories dense with account-level, brand-related disputes
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  • Daily management: reply to customer queries, follow up for active cases, review orders received, manage order fulfillment
  • FBA consultancy: how to fulfill FBA requisites & maintain profitability
  • A+ listings: enhanced brand content pages with webpage-like design, product comparison charts
  • Advertising management: PPC campaigns, Amazon DSP programmatic ads
  • On-demand reports: for customer demographics, daily/weekly sales, return rates, CTR trends
  • Seller Fulfillment Prime: SFP compliance for Prime-eligible product listings
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  • Inventory management: bulk shipping to Amazon warehouses | Track stock status to avoid stockouts, overstocking
  • Premium A++ content: design website-like listings with interactive elements | Create audio & visual content
  • Compliance assistance: troubleshoot suppressions, unfair returns, brand-level violations
  • Vendor programs: participate in Subscribe & Save, Amazon Vine programs
  • Buy Box Support: hands-on tracking to win Buy Box opportunities
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  • Category analysis: map leading A+ listings | Identify what customers love
  • A+ layout: design layouts that blend brand values, product callouts
  • A+ banner: create banners with product photos depicting intended usage, USP
  • A+ infographics: transform standard product pics into information-rich images
  • Comparison charts: cross-sell by showcasing similar inventory options
  • A++ content: Premium A+ product explainer videos, hover-overs, FAQs
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  • PPC keywords: search term research with Helium, Jungle Scout
  • Ad types: sponsored product ads, sponsored display ads, sponsored brand ads
  • Ad intent: brand awareness, price corrections, retargeting campaigns
  • PPC bidding: use performance data | Manual adjustments to bid aggressively
  • PPC audits: identify low-performance ads, wastages, low-conversion pages
  • A/B testing: analyze ad text, demographic mix, category-level performance
Click here for a free amazon ppc audit
  • Introspect: trace reasons for account health rating – red, green, or yellow
  • Prevent: identify suppression patterns | Avoid similar instances
  • Correct: revise order processing protocols, edit content, remove conflicting ad text
  • Follow-up: raise tickets, track cases, respond to penalizations or removals
  • Audit: Order defect rate ODR, cancellation rate CR, Late Shipment Rate LSR
  • Prepare: track ever-changing marketplace policies, Amazon algorithms
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  • Amazon chat support: dedicated 24x7 chat support executives
  • Amazon support: follow up with Amazon dispute management team
  • Pre & post sales: answer questions in real-time | Request reviews, feedback
  • Product explanation: email for customized designing, printing, etching options
  • Disparaging reviews: addressing negative reviews to boost credibility
  • Returns/refunds: customer communication for processing refunds, returns
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  • FBA claims: inventory damages, overcharged FBA shipping, warehousing fees
  • Transactional losses: file for reimbursement after reconciling financial data
  • Inventory losses: missing, incorrectly disposed, lost/stolen inventory
  • Refund errors: refund processed without completing returns, late returns
  • Account suspensions: revenue damage due to wrongful account suspensions
  • Wrong adjustments: mismatch in compensated FBA fee or reconciled amount
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  • Catalog images: creatively edit white-background images for visual appeal
  • A+ banners: product-explaining banners using colors, textures, captions
  • 3D renders: capture product from all angles to boost engagement
  • Lifestyle shots: render props, backgrounds in product images to grab attention
  • Brand story: interplay of colors, logo, bylines for branding assets
  • Spinning views: 360-degree product views that add premium value
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  • Business intelligence: mapping changing shopper choices, emerging product niches, evolving buying behaviors
  • Conversion rate optimization: identify reasons of poor product discovery, cart abandonment
  • Operational insight: FBA vs FBM, vendor vs seller central, existing vs alternative product categories
  • Restricted items: how to list high-risk items related to gambling, laser products, drug-related paraphernalia
  • Detailed audits: how to reduce Order Defect Rate & avoid penalizations
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Servicing Amazon Vendors, Sellers Across the Globe

Process that Defines Our Amazon Marketplace Management Services

Query to
Kick-off

Filling out a short online form or speaking with our Amazon expert opens the door to understanding your need for an Amazon Vendor-Seller central account manager – the more we speak, the better we are likely to understand your expectations.

Query to Kick-off

Gather
Insight

We need your log-in credentials to scan the account & evaluate every bit of your Amazon business, from sourcing routes to product listing standards or ad performance so far. Everything is gathered from your account data – our data-driven approach assumes nothing!

Gather Insight

Structured
Recommendations

We submit a detailed report about the things that could make your Amazon biz more profitable and opportunities to grow. Clients usually love the growth projections and detailed diagnoses we provide along with troubleshooting insight.

Structured Recommendations

Project
Roadmap

Your approval paves the way for defining the project’s deliverables and its infrastructure – schedule week/month-wise tasks, create key performance indicators, establish reporting protocols, and appoint a dedicated project officer.

Project Roadmap

Time to
Deliver

We kickstart operations in tune with the preferred engagement - Hourly or Monthly Resources hired - and we keep you updated about each step of the way. Expect recurring interactions for the first couple of weeks, followed by weekly project update calls.

Time to Deliver

  • Query to Kick-off

    Filling out a short online form or speaking with our Amazon expert opens the door to understanding your need for an Amazon Vendor-Seller central account manager – the more we speak, the better we are likely to understand your expectations.

  • Gather Insight

    We need your log-in credentials to scan the account & evaluate every bit of your Amazon business, from sourcing routes to product listing standards or ad performance so far. Everything is gathered from your account data – our data-driven approach assumes nothing!

  • Structured Recommendations

    We submit a detailed report about the things that could make your Amazon biz more profitable and opportunities to grow. Clients usually love the growth projections and detailed diagnoses we provide along with troubleshooting insight.

  • Project Roadmap

    Your approval paves the way for defining the project’s deliverables and its infrastructure – schedule week/month-wise tasks, create key performance indicators, establish reporting protocols, and appoint a dedicated project officer.

  • Time to Deliver

    We kickstart operations in tune with the preferred engagement – Hourly or Monthly Resources hired – and we keep you updated about each step of the way. Expect recurring interactions for the first couple of weeks, followed by weekly project update calls.

We Create, Promote & Power Up your Amazon Brand

Whether you are a home-grown or an international brand, competing on Amazon is easier if your brand can engage the targeted demographic.

Some advantages of owning an unstoppable Amazon brand

  • Brand recognition: popular Amazon brands benefit from direct, brand-focused searches
  • Higher conversions: brand-focused buying behaviors show a higher incidence of cart additions
  • Parallel conversions: easy-to-recall Amazon brands pave the way for brand’s web store traffic
  • Repeat purchases: trending Amazon brands are likely to have more loyal & repeat customers

We get the spotlight on your ecommerce brand as our digital marketing team works relentlessly, collaborating with content developers, image editors, and ecommerce specialists to create a unique branding tone that is relevant to your targeted, buying demographic.

  • Branding groundwork: brand registry, headlining branding banners in A+ listings, storefront
  • Brand interactions: engaging, emotive brand stories created by professional digital storytellers

Amazon brand owners need to map & outperform competing brands

Mapping a competitor’s performance provides insightful data. Our comprehensive competitor research contributes to listing optimization, advertising choices, category-level decisions & pricing bandwidth, paving the way for conversion rate optimization [CRO] strategies for your Amazon brand

  • Coveted branding spots: map & outperform competitor’s Sponsored Brands ad visibility
  • Brand protection: watch out for brand violations & raise disputes

Have a Query?

Get connected with our Amazon Account Management Expert

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Hear It From Our Customers

Our Amazon stores were a mess when your team took over and now, after nearly 6 months, we are among the preferred brands constantly grabbing attention across Amazon. The level of commitment from your team members and the project manager makes your services stand out. We are confident of outsourcing all of our ecommerce operations and expanding our VA – Virtual Assistant team, as we explore more online marketplaces with you.

Agnus Rahila

CEO, Mexican Brand | Baby Gifting Novelties

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Gardening lifestyle products are vulnerable with a mix of low & high seasons and shifting preferences among hobbyists and serious gardeners. Our dynamic pricing was just failing to keep up with repricing trends across sales channels and marketplaces. But your team has shown the way – tracking marketplaces and making updates in real time, perfect to drive conversions despite the increasing competition – just amazed at what you are doing.

Daniel Mateo

Owner - Spanish Manufacturer/Supplier | Gardening Supplies

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Declining sales despite a great product at an irresistible price – our Amazon story was going wrong despite doing everything right. Your team showed us why we were not competing enough. Your product display page designers crafted banners and lifestyle images that continue to bring in more clicks. Your spinning view, 3D renders were a surprising game-changer for us.

Simona Jules

Lead - Product Designing | Men’s Athletic Footwear

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Amazon Account Management Services: Frequently Asked Questions

Amazon virtual assistance has become one of our most requested Amazon account management services recently – many customers prefer having a dedicated, multi-skilled resource for handling all aspects of an Amazon business setup. Our Amazon VA can take over the day-to-day functioning of your Amazon store, including creating new listings, updating existing product listings, corresponding with Amazon customer support team, updating prices, applying keyword-level changes, replying on chat support, and submitting stock-inventory reports.

Amazon account migrations are not very common but often happen and clients with both Vendor and Seller central accounts prefer to continue doing business on one account, asking for the inventory to be shifted. We cater to such requirements, ensuring changes in order processing, order fulfillment, and product listing movements are executed with maximum precision without taking a toll on your business volumes.

We handle Amazon brand infringement issues right from tracking violations to answering those raised against you. This protects against trademark disputes that are rampant in certain product categories – ASIN hijacking and MAP violations can present a higher risk in your product sub-category which might lead to ASIN suppressions. We help you reclaim control by providing proper documentation and following up regularly with Amazon support teams to restore normalcy.

We create Amazon product descriptions in the English language. For non-English regions, we translate the English language content into the desired language using free and trusted online tools like Google Translate and DeepL. We have averaged more than 95% in accuracy of such Amazon product description creation and translation.

Amazon repricing strategy is at the core of our Amazon account management services. Apart from processing historical and contemporary pricing trends, we create alerts for category-level pricing revisions and Buy Box performances apart from tracking category-level Minimum Advertised Price violations. Our pricing comparison reports help you easily understand the more profitable pricing bandwidth.

Restricted products are difficult to list and keeping such product listings active is a bigger challenge. As your Amazon management agency, we collate the compliance paperwork including safety-related documentation and certifications. Working past category-level hierarchies and product-gating limitations, we help expedite consents, even communicating with Amazon’s product category managers/teams to get faster approvals and avoid future penalizations or removals.

We are quick with extracting the metrics and even quicker at pointing out an upcoming disruption. Using account health metrics - Order Defect Rate, Pre-Fulfillment Cancellation Rate (CR), Late Shipment Rate - we are proactive in preventing disputes. Another team member supports all reconciliation and reinstatement cases apart from raising cases for listing or ASIN suppressions, apart from keeping you updated about the latest changes in Amazon’s regulations.

We understand the intricacies and high rejection rate for the Amazon Brand Registry. The application process often runs into complications related to industrial certifications, business data, and brand-level conflicts due to unauthorized resellers. As a part of our Amazon Seller Account Management Service, we take over the documentation submission process and follow up until we accomplish complete policy compliance – our approval rate is nearly 99%!