Whether you are an Amazon-first seller hoping to expand to Walmart, eBay, and beyond or a manufacturing brand contemplating a B2C marketplace, trust our full-scale Marketplace Management Services to have all the answers. From the account setup stage to ensuring compliance and perfecting the multi-marketplace management model, we drive you toward achieving & sustaining profitability. Whether it is Wayfair, Noon, Rakuten, Target, or Etsy, we relentlessly optimize your business, positioning it to grow no matter how fierce the competition gets.
An end-to-end ecommerce marketplace management services agency, we blend all specialties integral to succeeding in the digital selling space – aggressive marketing, marketplace technology expertise, and unlimited creativity. This blend of skills creates the perfect ecosystem to grow your business, helping you stand out in a crowd of similar-looking brands—a big reason why we have serviced more than 7,000 digital businesses in the last decade!
We have been collaborating with digital sellers, brand owners, enterprises, and resellers across the world for nearly 2 decades, imbibing everything that helps to stay profitable in highly competed marketplaces.
From venture-backed startups to global brands, we work with businesses of all sizes and in every industry. Automotive, fashion, or personal care category – we have handled ecommerce projects in every business niche.
We are the only digital agency that offers the choice of hiring individual resources or bigger teams for short & long durations. Our trained resources handle every aspect of an ecommerce business, including 3D imaging, brand stories, & product videos.
As a full-service Amazon agency, we operate as a big family, unified for a single cause – creating growth-intensive solutions for our clients. No freelancers, ad-hoc contractors - you get dedicated, full-time resources only.
Mastering Ecommerce Marketplace Management: Our winning approach
Account Audit and Analytical Review
We securely collect login credentials to audit your marketplace account and conduct an in-depth analysis of your product catalogs, ad-spend patterns, and customer experiences using the latest tools to generate detailed performance metrics.
Reporting and Recommendations
You receive comprehensive audit reports outlining urgent corrective actions, short-term strategies, and long-term growth opportunities tailored to your business.
Project Setup and Team Allocation
Once you approve moving forward, we assemble a specialized team—copywriters, image editors, PPC experts, SEO specialists, data processors, 3D artists, and a dedicated Project Manager—to execute the plan.
Implementation and Optimization
We begin correcting, optimizing, and expanding your marketplace presence, helping you drive more sales, enhance brand visibility, and scale operations across platforms without compromising quality.
Performance Tracking and Growth Updates
You receive daily or weekly updates showcasing performance improvements, next steps, and growth opportunities, backed by clear, data-driven communication.
Account Audit and Analytical Review
We securely collect login credentials to audit your marketplace account and conduct an in-depth analysis of your product catalogs, ad-spend patterns, and customer experiences using the latest tools to generate detailed performance metrics.
Reporting and Recommendations
You receive comprehensive audit reports outlining urgent corrective actions, short-term strategies, and long-term growth opportunities tailored to your business.
Project Setup and Team Allocation
Once you approve moving forward, we assemble a specialized team—copywriters, image editors, PPC experts, SEO specialists, data processors, 3D artists, and a dedicated Project Manager—to execute the plan.
Implementation and Optimization
We begin correcting, optimizing, and expanding your marketplace presence, helping you drive more sales, enhance brand visibility, and scale operations across platforms without compromising quality.
Performance Tracking and Growth Updates
You receive daily or weekly updates showcasing performance improvements, next steps, and growth opportunities, backed by clear, data-driven communication.
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Average Client Retention Rate across a Decade
%
Clients Experienced Sales Surge via Our Collaboration
%
Clients Hire Across All Ecommerce Verticals: Data, Content, Advertisement, Imaging
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Clients Hire Bigger Teams, Averaging 10+ Members
Using an AI-smart approach, we interface Hypotenuse, Chat GPT, Midjourney, Copilot, and Claude AI to create faster-to-market solutions. You approve/steer our approach, ensuring the preferred Human-AI ratio is maintained for your project.
Marketplace tech continues to evolve, bringing constant changes to digital dashboards. Our ecommerce specialists can be hired as strategists to help navigate the competitive landscape. They interpret the worth of seasonal ad campaigns & balance branding exercises with sales-focused campaigns.
Hire our digital marketers to focus on your competition, for a preferred marketplace, sales channel, product category, consumer demographic, ad publishing objective, or promotional campaign. Easy-to-understand, conclusive reports ease your decision-making.
Our ecommerce account management specialists can be hired as full-time virtual assistants to take away the pains of everyday ecommerce tasks – product uploads, pricing revisions, creating product bundles, raising tickets, tracking returns & refunds.
Marketplace Management refers to a service structure that offers end-to-end solutions for an e-commerce business. You could be selling across Amazon and Walmart but also thinking about taking your inventory to eBay and Wayfair. Similarly, you might want to list your Shopify webstore products on a popular marketplace like Etsy. Our service caters to any digital marketplace-related requirement. Inventory migrations, creating listings, registering your brand, order processing, stock management, and marketplace compliance, we cover all aspects of your ecommerce business while ensuring there are no operational issues. By hiring a Marketplace Management agency, you outsource all, routine and challenging, business activities, opening up more time for you to think about creating happier customer journeys or new product lines.
We are positioned as a global marketplace management agency, servicing clients around the world. This means launching brands across international marketplaces, including non-English and non-US Amazon marketplaces. Referred to as Amazon Global Expansion service, we offer assistance for Amazon Canada & Amazon Europe, and Amazon Middle East. This includes helping with currency conversion pricing, mining for region-specific language translations and keywords, and compliance regulations, optimizing your brand for global success.
As an online marketplace management services provider, we have to use cost-conscious, time-conserving methods for our clients. We create SEO-optimized product descriptions once, for one product, and then edit & repurpose it with marketplace-specific keywords to align with each marketplace’s algorithm. This means you get marketplace-optimized product titles, paragraph descriptions, and bullet points along with precise parent-child variations/combinations, and still, save big on billed project hours!
A commonly featured aspect of our ecommerce marketplace management services, winning the Buy Box is the perfect example of programs that serve as a big opportunity for retailers to showcase their brand and push sales. We employ an aggressive strategy, maintaining Buy Box eligibility, tracking competitor Buy Box win instances, and using real-time pricing updates. Using audits, we provide insight to improve order fulfillment/order processing mechanisms along with encouraging customer reviews – tools that contribute to winning the Buy Box on Walmart and Amazon.
We employ a centralized inventory management system that continues to serve clients who have a presence in as many as 8 marketplaces. Whether it is Amazon FBA or Walmart WFS, we ensure that the inventory status is tracked in real-time with timely alerts for restocking, closing in on stockouts, and multi-channel fulfillment rate reports. You remain in control as our daily reports provide insight into which marketplace is sluggish and which channels are contributing to daily sales. Our Linnworks and ChannelAdvisor management service ensures if you are selling through web stores [like BigCommerce & Shopify] along with having a digital marketplace presence, the stock levels are automatically updated for every channel, keeping away issues like inventory wastages and delayed order processing.
ChannelAdvisor management queries come in regularly with business owners confused about how to use the ecommerce management tool for various marketplaces and channels. Our marketplace management expert can set up your ChannelAdvisor account to seamlessly integrate all the leading marketplaces like Amazon for all geographies, eBay, Walmart, and Wayfair, apart from incorporating sales channels like Instagram Shops. We will also sync it for Shopify, BigCommerce, or WooCommerce web stores apart from integrating data from promotional platforms like Amazon Ads and Google Ads. The integrations are based on your preferences and our account management expert will provide real-time reports and on-demand multi-channel/marketplace scalability.
Preventing and resolving brand-level disputes is an inherent aspect of our ecommerce marketplace management services. Even a rightfully conducted Amazon Brand Registry cannot protect against infringements. Similarly, listing takeovers are common in many marketplaces. We track, raise cases for, and resolve such instances of intellectual property violations and trademark conflicts. We report listings published by unauthorized resellers and ensure that the advantage remains with the actual brand owner.
Using a combination of competitor price tracking, industry-best AI-powered tools, and marketplace audits, we create reports for prices applicable at the category level and the MAP – minimum advertised price, apart from mapping prices of leading competitors in every marketplace. The repricing strategy includes tracking the reductions in the form of promotions and discounts, followed by real-time pricing adjustments for every marketplace. This delivers the best, most competitive prices, for the same product, for every marketplace.