The Client
A US-based eCommerce seller that deals in high-end kitchenware products caters to both residential customers and commercial kitchens. They sell everything, from professional-grade appliances to luxury cookware, through their own WordPress-based (WooCommerce) website.
The Business Problem
Despite running PPC campaigns on their own for over a year, the client saw little to no improvement in key metrics. They were facing:
They were unable to identify the underlying issues and, as a result, were only burning through their marketing budget without any clear path to improvement. Which is why they were seeking an eCommerce PPC service for sellers like themselves.
Challenges Identified
After auditing the client’s PPC campaigns, we identified several key gaps:
Based on this, we proposed a full-fledged Google Ads optimization solution to rebuild their campaigns from scratch.
Our Solution
To address their PPC challenges, we created a multi-step Google Ads optimization and eCommerce PPC strategy for the kitchenware retailer. It included:
We analyzed competitors to identify differences in traffic distribution and user behavior, gaining valuable insights for strategy improvements.
Our experts then organized the account into separate campaigns, dividing the audience into MECI (mutually exclusive, collectively exhaustive) grids. This segmentation allowed for more targeted strategies, delivering the right message to the right audience.
We conducted thorough keyword research, incorporating long-tail, intent-based keywords to enhance relevance and targeting. We then created catchy titles and engaging ad content that resonated with the target audience.
We also eliminated underperforming and irrelevant keywords to optimize ad spend and improve campaign efficiency.
To see what worked and what did not, we regularly ran A/B tests on ad copies and monitored campaign performance. We:
As they were also facing issues because of inefficient bid management, we refined their bidding strategy based on the insights into campaign performance. The following adjustments were made:
Through our targeted eCommerce PPC services and strategic Google Ads campaign optimization, the client saw remarkable improvements.
Revenue Growth
Their revenue increased by 74.57% within just one month.
User Growth
The number of users climbed to 4,121, while new users surged from 2,903 to 3,884, reflecting a 33.79% increase.
Improved Conversion Rate
The conversion rate also saw a boost, increasing by 3.91%, further enhancing campaign efficiency.
Google Ads Metrics (4 Jan 2020-28 Feb 2020)
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