ChannelAdvisor Management Services | ChannelAdvisor Listing Services

ChannelAdvisor Management Expertise that Drives Growth

ChannelAdvisor Listing Management

Uploading new product listings or running updates to existing product listings across multiple marketplaces—these tasks are at the core of our ChannelAdvisor marketplace management services. We ensure every listing you own carries 100% accurate data, and all listings are published with keyword-enriched content, clear images, and updated metadata with the right prices.

Bulk uploads: ChannelAdvisor product data entry - upload individual or big batches for different marketplaces
Listing health: all product listings checked for the correct price, titles, descriptions, specifications
Listing variations: update variations for parent listings across multiple sales channels. Ensure accuracy of product category, sub-category selection

ChannelAdvisor Order & Inventory Management

Our ChannelAdvisor/Rithum inventory management services ensure there are no out-of-stock scenarios or wastages linked with carrying excess inventory. Our ChannelAdvisor expert regularly checks the stock data which can be easily shared as inventory management reports. Our ChannelAdvisor management expertise ensures you are always ahead of the curve, keeping your ecommerce shop humming without worrying about costly mistakes like stock depletion during high-demand seasons. You get a more centralized level of control with our ChannelAdvisor experts in charge of your multi-marketplace selling.

Order management: use semi-automated Rithum functions for day-to-day order management across all sales channels
Order processing updates: create order processing updates, capturing the delivery status or returns-refund status
Inventory tracking: real-time inventory tracking to prevent overstocking and overselling
Real-time syncs: update stock status across marketplaces as orders are received, ensuring accurate stock levels
Inventory checks: ChannelAdvisor inventory management experts ensure stock sufficiency - avoid stockout-like situations & restock proactively

ChannelAdvisor Content Development Service

We are the only ChannelAdvisor management services provider with a readily available, in-house team of content developers. Our ecommerce writers are experienced in creating keyword-enriched, attention-grabbing product descriptions, and imbibing the keywords relevant to specific marketplaces. Our product description writers can create long-form descriptions, short descriptions, meta descriptions, and bulleted product highlights for different marketplaces.

Content overhaul: replace aged product copies with SEO-optimized, new product descriptions catering to the latest shopper search dynamics
Content migration: use existing product descriptions from a brand’s webstore – optimized minimally with marketplace-specific keywords
Fresh content: create well-researched product descriptions for items with little or no description & basic details
Content styling: add CTA phrases, attention-grabbing sub-headings to boost product page view, induce more conversions

ChannelAdvisor Pricing/Repricing Management

Pricing is among the more challenging aspects of ChannelAdvisor Multichannel Management Services but our team of ChannelAdvisor experts have created the perfect mechanism to impress you. With real-time adjustments in product prices to track the competitor-level pricing, our Rithum pricing experts ensure you meet pricing standards for a marketplace and still compete with category leaders without eroding your profitability.

Rithum Repricer: ChannelAdvisor experts use a native repricing tool to adjust prices based on marketplace trends in real time
Pricing check: track the winning pricing range for Buy Box selling on marketplaces like Amazon and Walmart
Pricing analysis: monitors competitors’ pricing trends and ensures compliance, especially during special seasons
MAP: assurance of maintaining Minimum Advertised Price that changes dynamically for every marketplace
Pricing prediction: forecasts ideal pricing range based on competitor and marketplace trends

ChannelAdvisor Product Attribute Management

Our ChannelAdvisor multichannel management model includes product attribution. All vital product-discovery attributes are identified for a product and updated via ChannelAdvisor to different marketplaces. Our ecommerce data experts can identify more relevant and key attributes that can help your product listing to show up for more relevant clicks, boosting conversions.

Attribute research: derive more attributes from keyword research, competitor listing scans, and product data research
Maximum attribution: maximize product attribution using data for technical attributes, marketing attributes, and logistical attributes
Attribute corrections: identify listings with missing attributes and correct wrong attributes to improve the overall health of product data

ChannelAdvisor Product Variation Management

eCommerce product variations are the window to increase clicks and make inventory management easier for business owners. The bigger challenge lies in managing multiple variants, across numerous marketplaces. Our ChannelAdvisor inventory management experts can edit, create, and manage variants with maximum accuracy.

Variated pricing: accurate prices applied to differently priced variations
Variated stock: accurate stock status updated for product variants
Variant bundling: apply per-variant price & rates for a multipack, bundles

ChannelAdvisor Data Feed Management

Managing product data feed is one of the most inquired-about aspects of our ChannelAdvisor/Rithum marketplace management services niche. Maintaining the health of product information on display [published product listings] and accurate & quickly making changes to product data via ChannelAdvisor needs expertise that our ecommerce experts have gained over the years. This is also a form of product data centralization that Rithum supports, making it easier for you to control your multi-marketplace selling.

Standard data feed: check data feed for product listing essentials – title, quantity, basic details, UPC or EAN, images
Advertising data feed: ensure data feed compliance with marketing requirements - brand, category, availability, condition, optimized description
Optional data feed: identify custom fields to highlight niche-specific product information or unique attributes

ChannelAdvisor Shipping Management

Shipping data-related complexities can make multiple marketplace management more challenging. Rithum makes this easier by offering a few shipping management features – our Rithum ChannelAdvisor marketplace management experts know how to sync the automated shipping data while you continue to sell your inventory across multiple channels without worrying about managing the carriers.

Streamlining carriers: ensuring seamless integration of preferred courier-carrier services like DHL, UPS, FedEx, or USPS
Pricing checks: stay updated about shipping rate changes – recommend more cost-effective shipping options
Label printing: use semi-automated label printing for bigger batch processing
Priority checks: updated shipping data to meet expedited eBay Guaranteed Delivery, Amazon Prime Day, Walmart Next Day order

ChannelAdvisor Customer Support Management

Our ChannelAdvisor multichannel management services include the provision of experienced customer support experts who understand different marketplaces. Using ChannelAdvisor, they track cases of buyer complaints that need to be addressed in real-time. Every instance with the potential of derailing a sale or creating an unhappy customer is proactively tracked and resolved via ChannelAdvisor including marketplace-specific technical issues and unwarranted penalizations

Buyer query management: respond to buyer queries across marketplaces via ChannelAdvisor
Negative review management: track poor seller ratings or negative product reviews, establish the reason, and placate unhappy customers
Insightful data: collate customer-level interactions to create a database that drives insights about shopper demographics
Post-purchase management: track overall health of post-sale processes for customer engagement, like automated emailers

ChannelAdvisor/Rithum Reporting Management

Rithum contains massive data streams that can be used for extracting insight into the buyer demographic, product listing performance, and your industry. However, the complexities of ChannelAdvisor can keep you away from gaining this business intelligence—we use inbuilt reporting tools and customization options of ChannelAdvisor to create easy-to-understand reports for you.

Custom reporting: extract automated reports that meet your business-critical KPI parameters – submitted as Excel reports
Target audience: gain insight into buying trends, changing customer sentiments, and spikes or drops in positive customer reviews
Order fulfillment: track orders lost due to shipping delays and identify marketplaces with recurring poor order fulfillment rates
Advertising data: collate ROI data for marketplace-specific ad expenditure, actual cost of acquiring a sale, or recent campaign performance
Sales performance: track multichannel sales performance and revenue, identifying top-performing items and marketplace trends
Stock management: identify overselling or under-stocking scenarios before they disrupt operations
Compliance issues: use Rithum account data to track instances of compliance-related penalizations, suppressions, and violations

ChannelAdvisor Admin & Marketplace Support Service

Despite being powered by the latest technologies, ChannelAdvisor can present operational challenges like disruptive software updates—our team raises & tracks such cases with the Rithum support team. They also address disputes arising from unreasonable suppressions or technical glitches leading to lost sales opportunities across sales channels.

Rithum admin support: raise tickets with the ChannelAdvisor support team for platform-related slowdowns or difficulty in managing technical updates
Marketplace admin support: raise cases for loss of sales due to delays in pricing or stock status updates, or inaccurately published details despite uploading correct product data

Our ChannelAdvisor Account Management Project at Work:

Share your ChannelAdvisor
Challenge

Whether you are just thinking about enrolling with Rithum or if you already have a ChannelAdvisor account, you need to share the hesitancy and the problems that plague your ChannelAdvisor dashboard. You can talk about your Rithum-related problems with our marketplace management experts by sharing some basic details - CLICK HERE!

Account-level Investigation /
Virtual Prep

Using your account log-in credentials, we explore every bit of your ChannelAdvisor account & address the questions you have in mind. For businesses without a Rithum subscription, we set up a video call to provide a ChannelAdvisor account demo. For Rithum subscribers, we investigate the tools, automation, plug-ins, dashboard options, and account-level activity.

Diagnostics
submitted

We submit a detailed report - an audit-level report that diagnoses what is holding you back from driving the real value of your Rithum account. Our ChannelAdvisor marketplace management is ready to get on a call to explain the solutions, quick fixes, and long-term strategies we have in mind to boost your Rithum-driven business value.

Finer project
details

We appoint a ChannelAdvisor [now Rithum] marketplace management services expert as your account manager along with defining the things we will be handling and our reporting structure. If needed, the account manager might call in on our in-house content creators or image editors to ensure that healthy, performance-driven product listings replace aged, non-compliant listings that just cannot perform.

Time to get
reviewed

The reports and ChannelAdvisor dashboard metrics might sound impressive, but nothing replaces putting a smile on your face – the impact we intend to deliver should come through. Apart from the daily updates and weekly reports, we will gather on a performance review call. Your feedback takes center stage as we carefully dissect any issues you might have faced and explain our performance-related data. These performance-review meetings are set up in accordance with your availability…we are ready to work around your schedule!

Share your ChannelAdvisor Challenge

Whether you are just thinking about enrolling with Rithum or if you already have a ChannelAdvisor account, you need to share the hesitancy and the problems that plague your ChannelAdvisor dashboard. You can talk about your Rithum-related problems with our marketplace management experts by sharing some basic details - CLICK HERE!
Account-level Investigation / Virtual Prep

Using your account log-in credentials, we explore every bit of your ChannelAdvisor account & address the questions you have in mind. For businesses without a Rithum subscription, we set up a video call to provide a ChannelAdvisor account demo. For Rithum subscribers, we investigate the tools, automation, plug-ins, dashboard options, and account-level activity.
Diagnostics submitted

We submit a detailed report – an audit-level report that diagnoses what is holding you back from driving the real value of your Rithum account. Our ChannelAdvisor marketplace management is ready to get on a call to explain the solutions, quick fixes, and long-term strategies we have in mind to boost your Rithum-driven business value.
Finer project details

We appoint a ChannelAdvisor [now Rithum] marketplace management services expert as your account manager along with defining the things we will be handling and our reporting structure. If needed, the account manager might call in on our in-house content creators or image editors to ensure that healthy, performance-driven product listings replace aged, non-compliant listings that just cannot perform.
Time to get reviewed

The reports and ChannelAdvisor dashboard metrics might sound impressive, but nothing replaces putting a smile on your face – the impact we intend to deliver should come through. Apart from the daily updates and weekly reports, we will gather on a performance review call. Your feedback takes centerstage as we carefully dissect any issues you might have faced and explain our performance-related data. These performance-review meetings are set up in accordance with your availability…we are ready to work around your schedule!

Hear It From Our Customers

Our Amazon stores were a mess when your team took over and now, after nearly 6 months, we are among the preferred brands constantly grabbing attention across Amazon. The level of commitment from your team members and the project manager makes your services stand out. We are confident of outsourcing all of our ecommerce operations and expanding our VA – Virtual Assistant team, as we explore more online marketplaces with you.

Agnus Rahila

CEO, Mexican Brand | Baby Gifting Novelties

Gardening lifestyle products are vulnerable with a mix of low & high seasons and shifting preferences among hobbyists and serious gardeners. Our dynamic pricing was just failing to keep up with repricing trends across sales channels and marketplaces. But your team has shown the way – tracking marketplaces and making updates in real time, perfect to drive conversions despite the increasing competition – just amazed at what you are doing.

Daniel Mateo

Owner - Spanish Manufacturer/Supplier | Gardening Supplies

Declining sales despite a great product at an irresistible price – our Amazon story was going wrong despite doing everything right. Your team showed us why we were not competing enough. Your product display page designers crafted banners and lifestyle images that continue to bring in more clicks. Your spinning view, 3D renders were a surprising game-changer for us.

Simona Jules

Lead - Product Designing | Men’s Athletic Footwear

ChannelAdvisor Management Services: Frequently Asked Questions

Why opt for ChannelAdvisor/Rithum Management Services?

For most businesses, using Rithum remains a constant challenge, taking a lot of time to ensure that the true worth of a ChannelAdvisor subscription is realized. Our ChannelAdvisor marketplace management services have been crafted for every ChannelAdvisor subscriber – the scale and type of your business do not make a difference! Whether you are a young brand, established retailer, or manufacturer – as long as you are using ChannelAdvisor as your ecommerce management solution, you can trust us to help you seamlessly manage product listings across infinite marketplaces with the gradual introduction of automated/semi-automated processes, and comprehensive Rithum reporting to ensure every product listing you own is primed to perform.

How will ChannelAdvisor-managed services ensure marketplace compliance?

Our ChannelAdvisor experts will ensure that your product listings are always populated with accurate data, synced to marketplace norms. For instance, consider the product title length across marketplaces like Amazon, Walmart, and eBay – each marketplace allows a different character length of the product listing title. The same product listing needs to be recycled with updated product titles, compliant with the marketplace-specific rules. Our team of ecommerce content writers will collaborate with your designated Rithum account expert to ensure that your product listings are updated for such specific requirements of each marketplace. As a result, you get fully compliant, updated listings for every marketplace without the fear of penalizations, conflicts, or suppressions – highly optimized product listings that are positioned to compete organically and complement paid campaigns.

I have heard a lot about product data centralization with Rithum – how does this help me?

ChannelAdvisor listing services management is aimed at deriving the real value of ChannelAdvisor as a tool to centralize product feeds. As a digital retailer, you must have come across situations where juggling multiple data sources can become tedious. Our Rithum experts know how to consolidate product information, from various sales channels, in a streamlined manner. This makes product synchronization hassle-free, accurate, and more straightforward. You get the leverage of getting on-demand reports that our ChannelAdvisor management expert will extract and share without any waiting period. Owning this ecommerce efficiency means saying goodbye to the risk of product listings with discrepancies across multiple platforms and being in complete control of your online business.

To what extent do I control the business after signing up for ChannelAdvisor management services?

You always remain in full control of your inventory status and pricing decisions. Our model of ChannelAdvisor Multichannel Management Services does not seek to compromise your control. You still call the shots when it comes to removing inventory from a particular marketplace or maintaining excess stock in anticipation of the Holiday season shopping. Our Rithum expertise just makes it easier to manage your ecommerce business and we keep you informed at every step of the way. You also get on-demand reports that we extract from your Rithum dashboard without the hassles of trying to juggle multiple ecommerce management systems.

How does ChannelAdvisor account management help with dynamic pricing?

Our ChannelAdvisor multichannel management experts pay special attention to implementing pricing and repricing to beat the competition and grab more selling opportunities. This includes using Rithum semi-automated pricing rules that make pricing adjustments easier and faster, in real-time. You can expect our ChannelAdvisor multichannel management services specialist to offer pricing & repricing ideas based on competitor pricing trends for every marketplace, Buy Box eligibility pricing range on Walmart & Amazon, minimum pricing to maintain targeted profitability, and offer recommendations about pricing reductions [discounts] in anticipation of upcoming sales seasons.

How do ChannelAdvisor managed services help in order fulfillment?

Please note that ChannelAdvisor doesn’t have its own, clearly defined order fulfillment process to follow. As a platform, it allows ChannelAdvisor listing services experts to fulfill orders by supporting the integration of third-party order fulfillment partners – this data comes together as a part of the Rithum order management dashboard. The marketplace data shown on the dashboard can be customized to integrate warehouse data or the list of chosen shipping services. Our ChannelAdvisor expert monitors the dashboard, ensuring there are no logistical holdups. Acting as your ChannelAdvisor order fulfillment provider, our ecommerce expert takes over the entire process, ensuring the bought product reaches its buyer in time. This aspect of our ChannelAdvisor marketplace management services can help in managing 3PL providers, Amazon FBA, Walmart WFS, and dropship providers shipping for your Shopify webstore.

Which are some of the most commonly requested ChannelAdvisor account management reports?

Our ChannelAdvisor marketplace management team says that most clients seek recurring reports about sales and performance. This is understandable since the true worth of using ChannelAdvisor is about improving marketplace performance and this should yield more conversions. As a result, our ChannelAdvisor listing services experts are always ready to share on-demand reports, using a certain level of customization in Rithum’s dashboard. This means you get detailed reports about order fulfillment status, shipping costs, advertising costs, conversion rates, best sales channels, worst-performing channels, and overall revenue trends across different marketplaces.

Can you make my ChannelAdvisor/Rithum account integrate with my Shopify webstore?

This is a rather common query from business owners who own a web store and want their ecommerce website’s data to be integrated within Rithum’s product listing management system. We assure you for seamlessly integrating your Shopify website data into ChannelAdvisor’s multichannel dashboard. You will realize immediate benefits like never bothering to see the backend of your web store with accelerated ChannelAdvisor inventory management reports extracted by our ecommerce experts. This is a part of the centralized inventory management view that makes Rithum such an awesome ecommerce management solution. All of your web store product listings, the entire inventory’s status, and order fulfillment processes can be easily integrated into your Rithum dashboard.

Partners for ChannelAdvisor-driven Marketplace Success

Using ChannelAdvisor and still running into marketplace errors?