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Testimonial

"Because of the email chat support provided by Data4eCom.com’s professionals, shopping cart abandonment on my eStore is down by 85%. These guys are the most efficient and intelligent in the industry."

-- Gregory Ulysses eStore owner

Email / Chat Support Services

At Data4eCom.com we offer Email Chat Support Services to help you address customer queries and increase sales. Our Email Chat Support Professionals are experienced and competent. They are available twenty four hours a day, seven days a week.

Benefits of making Data4eCom.com your Email Chat Support outsourcing partner:

  • Economy. Our Email Chat Support Services are the most economical. Our prices are substantially lower than those quoted by the other vendors in the industry.
  • Minimization of shopping cart abandonment. Partnering with us will help you significantly reduce shopping cart abandonment. Our professionals are vastly experienced and they will address customers’ doubts comprehensively in a polite, persuasive language.
  • We will help you build a database of customer behavior, frequently asked questions and of the reasons that generally result in shopping cart abandonment.
  • During our interactions we will try to spot opportunities for up-sales and cross-sales. Thus, we will bring you more business.
  • While interacting with the shoppers we will try to understand the market trends. We will assist you in gauging the shoppers’ mood and what products they are buying the most.
  • Help you improve customer support. Email support is an excellent means of understanding a customer’s expectations in terms of after sales support. With our help you will meet them better.
  • We will present you with transcripts of every interaction. You can use them to further refine your understanding of customers’ doubts and expectations.

We will make sure that a customer checks out of your eStore completely satisfied and soon returns to shop a bit more. Our Email Chat Support Services will earn you the loyalty of shoppers.

Please get in touch with us to know more about our Email Chat Support Services.